SERVICE_08 • POST-LAUNCH CONTINUOUS SLA

Engineering Maintenance & 24/7 Uptime Retainer

Dedicated monthly engineering support, 24/7 uptime monitoring, critical security patching, performance profiling, and continuous feature iterations.

INVESTMENT RANGE
$300 – $600 / mo KES 40,000 – 80,000 / mo Fixed Scope Range
TURNAROUND Continuous SLA
CODE OWNERSHIP 100% Client IP
COMMUNICATION Direct / No Middlemen
THE APPROACH

Engineered for High Reliability & Zero Bloat

Software requires proactive care to stay secure and fast. My maintenance retainers give you peace of mind with 24/7 automated uptime telemetry, immediate security patching, off-site encrypted backups, and dedicated development hours for ongoing feature requests.

TECHNOLOGY STACK APPLIED:
Linux VPS Docker Laravel Uptime Kuma PostgreSQL Redis
QUALIFICATION

Who This Service Is Built For

  • Businesses without an in-house DevOps engineer needing expert system oversight.
  • Revenue-critical applications where 1 hour of downtime results in lost revenue.
  • Teams wanting continuous feature additions without hiring a full-time developer.
  • Companies requiring guaranteed priority response SLAs for any production incident.
WHAT YOU RECEIVE

Full Deliverables & Architectural Specifications

24/7 server & application uptime telemetry
Proactive security patches & vulnerability fixes
Automated daily off-site encrypted backups
5 hours dedicated monthly feature development
Priority direct Slack / WhatsApp communication
PROVEN OUTCOMES

Recent Systems Built & Scaled

99.98% uptime

Continuous Infrastructure Uptime Management

Managed high-availability production infrastructure across Kenyan and European VPS clusters with zero unplanned outages.

CLARIFICATIONS

Frequently Asked Questions

Retainer clients receive priority phone/WhatsApp access with a guaranteed response time under 1 hour for critical incidents.
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READY TO START? • DIRECT ENGAGEMENT

Let's discuss your maintenance & support project requirements.

Receive a fixed-price architectural blueprint and milestone timeline within 24 hours. No sales reps—work directly with Cyrus Mwendwa.